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4. Cancellations & Refunds Info


Program Cancellations
We reserve the right to cancel or consolidate any programs that do not meet the minimum participation number required.  A full refund will be issued if we cancel any programs.  We notify all registered participants of any changes or cancellations to any of the programs.

Program Refunds
In the event that a participant cancels out of a program, refunds will be handled as stated below.  If you have an outstanding balance, the refund will be automatically applied to that balance and any remainder will be refunded.  Refund checks take approximately three weeks to process.

  • Processing Fee-             $12.00 or the Deposit, is deducted off all refunds.  Remaining is refunded as stated.
  • Remaining Balance-       Will be refunded up to one (1) week prior to start of program
  • No Refund-                     No Refund will be given if less than the one (1) week prior. 
    • Commitments are made to instructors based on numbers one week prior.


Camp Cancellations
We reserve the right to cancel or consolidate any camps which do not meet the minimum participation required. The deposit and a full refund will be issued if we cancel any camp.  We notify all registered participants of any changes or cancellations to any of the programs.

Camp Refunds      This Policy is specific for all Summer Camps.
In the event that a camper has to cancel out of a camp, refunds will be handled as stated below.  If there is an outstanding balance on the household, the refund will be automatically applied to that balance and any remainder will be refunded.  Refund checks take approximately three weeks to process.

  • Camp Deposit-               The $25 Deposit, is deducted off all refunds.  Remaining is refunded as stated.
  • Remaining Balance-      Will be refunded up to one (1) week prior to start date of a Camp or session of a camp.
  • No Refund-                    No Refund will be given if less than the one (1) week prior. 
    • Commitments are made to instructors based on numbers one week prior.


Day of Program Cancellations
Program meeting days can be cancelled due to inclement weather, facility conditions, and/or other unknown circumstances.  Our policy is to make the call of a cancellation at the start time of the program at the location.  If we know far enough in advance, all participants will be notified by email.  It will also be posted on our website.  However, in most cases we make the call of a cancellation the day of and right up to the start time. 

In the case where a program is held inside a school facility, all Recreation Department Programs are cancelled any time school is closed for weather related situations.  Rec. programs may still be on in the case of early dismissals or cancelling school only activities.

If we have to cancel a day, we will make every effort to offer a make-up if the facility and instructors are available.  If multiple days are cancelled we will not be able to make them all up.  All participants will be notified by email of makeup dates and times.  Please call the Recreation Department at 876-1160 for any questions.